Those in the telecommunications industry are called upon to provide presentations to customers, colleagues, superiors and other “stakeholders” on a regular basis. Some network engineers can’t seem to go a week without meeting with a customer on their ability to provision a dedicated OC-48 faster than their competition. Sales professionals often find themselves providing a presentation to discuss the benefits of their network over other competing providers. Internal trainers spend weeks providing new employees and experienced consultants presentations on topics such as Packet-over-SONET encapsulation technology or NOC capabilities. Training on how to deliver presentations on these topics is crucial, particularly when audience members may not be completely familiar with the telecommunications industry. Our in-depth and highly interactive Presentation Training for the Telecommunications Industry training program empowers telecommunications industry professionals with the ability to deliver effective presentations to customers, colleagues, management and other audiences on what can sometimes be complex, and technical subject areas.

Designed as a learner-centered training program focused on individual participation, this two-day training session enables telecommunications professionals to learn proven presentation skills that make technical information clear and manageable. All training activities are focused on teaching effective communication skills while strengthening the ability to create presentation structure and content. Training modules focus on persuasive presentation topics including preparation, structure, delivery, strategy, use of visual aids, and the ability to handle question and answer sessions without stress and anxiety. Presentation Training for the Telecommunications Industry training participants will benefit by preparing and delivering a real-life business presentation which, ideally, they will be delivering within 90 days of the workshop. Participants are videotaped a total of ten times and receive one-on-one personalized coaching and feedback. This one-on-one training approach reinforces personal progress allows participants to alter personal behavior that might detract from a message. Training workshop activities such as personal assessments, instructor-led discussions, training exercises, group activities and question and answer sessions help shape the training environment.

Presentation Training for the Telecommunications Industry participants will learn to:

• Deliver telco-centered content in a clear, concise, and understandable manner
• Enhance personal voice projection, articulation, pacing, and fluency
• Enhance personal body language, eye contact, and gesturing
• Understand how presentation skills affect audience persuasion
• Determine audience attitudes and requirements during a presentation
• Identify and handle technical and non-technical questions
• Overcome associated stress and anxiety that can accompany a presentation
• Project control and confidence through effective communication skills
• Eliminate negative or distracting mannerisms
• Structure a presentation to gain maximum effect
• Implement persuasive oral communication techniques
• Utilize visual aids and multimedia to reinforce their message
• Build an action plan to enhance personal image via presentation skills