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Power Presentations
Training:
The Key Steps to An Effective Presentation
The fear of public speaking ranks right up there with
death and an IRS Audit for most of the population. What I
will attempt to do here is give you a few tips and
techniques and a bit of support when it comes time to make a
power presentation.
What do I define as a power presentation? In the broadest
sense, a presentation is every encounter you have with every
person you ever meet.
It's when you sit squirming in an interviewer's chair trying
to be eloquent when you are asked why you left your last
job.
More specifically, however, I'm going to talk about the
business presentation. Whenever you are asked to appear in
front of one or more people for the purpose of explaining,
educating, convincing, or otherwise conveying information to
them, you have a presentation; done correctly, it can be a
power presentation.
Compressed to its essence, a presentation consists of three
basic elements: you, your audience, your message and your
tools.
In this series, we'll look at each one, starting off with
planning for your visuals and support materials. Later,
we'll look at presentation and speaking techniques,
attitudes, travel disasters and other problems faced by both
the professional and the occasional presenter.
Visual Presentations - General Guidelines (Your Tools)
The central purpose of any presentation, written, oral or
visual, is communication. To communicate effectively, you
must state your facts in a simple, concise and interesting
manner.
It is proven that the people learn more readily and retain
more information when learning is reinforced by
visualization. You can entertain, inform, excite and even
shock an audience by the proper integration of visual images
into virtually any exchange of information.
Meetings which might normally be considered dull, or a chore
to be avoided, can be transformed into exciting productions
that grab the attention of the viewers.
This kind of power presentation maximizes the audience
retention of the subject matter. The phrase "a picture is
worth a thousand words" has existed since the New York Post
discovered the value of visuals in the news business. This
remains true to this day. Simple, clear, concise visual
images, briskly paced and sprinkled with attention-grabbing
graphics will lend support to your spoken words. This leaves
your audience with a positive attitude toward you and your
product, service or proposal.
Visuals in business should be used in support of the spoken
or written word, and not in lieu of it. A well-developed
concept and effective script are the essential elements of
any presentation. Regardless of their form, they should be
the first and most important phase of its development. When
the concept begins to take final form, the visuals are
developed around it.
This is not to imply that A-V design should be placed near
the end of the project. You must begin mentally planning
your visuals at the beginning of the design process. Hastily
designed and produced visuals can doom a presentation (and a
presenter,) where well planned and executed images add
tremendous strength. Concepts that are difficult to grasp
can be communicated quickly and easily through the
intelligent use of professionally produced visuals. This
allows you the freedom to communicate more complex subject
matter in a more efficient manner, adding support and impact
to your script.
Finally, your presentation should be entertaining. Leave the
audience feeling better and more relaxed when they leave and
that impression will carry over to both your subject matter
and yourself. There is no logical reason that the
presentation of routine sales figures and financial reports
should not be as exciting as the unveiling of a new product
or a first rate service proposal.
The Key Steps
1. KNOW YOUR SUBJECT MATTER
While this first point may seem obvious, it is very
important that you research every nuance of your subject.
Read reports and look up information about the subject with
the specific purpose of writing a presentation script. When
examined in this light, new ideas and alternative ways of
thinking often develop. The ability to present a subject
with confidence directly affects your audience's impressions
and will help keep their attention.
This is especially important when giving a design
presentation or proposal since you are in effect selling"
your ideas to the audience. This applies whether the
audience is a potential client or your own board of
directors.
2. KNOW YOUR AUDIENCE
A small amount of research into the makeup of your audience
will reap large benefits on presentation day.
If you were traveling about speaking on behalf of a new
construction project you would tailor vastly different
presentations to an audience of engineers and a city
council. You should also have a couple of other versions for
local community activist groups (depending on whether
they're for or against the project).
Before you 're-purpose' your Teamsters speech for use at the
Baptist Building Fund make the obvious adjustments and then
carefully review your content from the 'philosophical'
viewpoint of your audience. (related to Know Your Limits
Below) If a small amount of research will help you,
imagine what a moderate or large amount will do!
3. KNOW YOURSELF (and your limits)
We all must push our limits and willingly bite off more than
we may be comfortable swallowing on occasion -- this is how
we learn and grow. Knowing a few of your limits, however,
might avert disaster, or at least embarrassment.
Intimately related to Know Your Audience above, your
'limits' are just where you may or may not tread, depending
on the makeup of your audience and your relationship with
them. Just because the Mormons laughed when Whoopee Goldberg
said or did something doesn't mean you can pull it off. The
Presbyterians might think it amusing while the Baptists call
it blasphemy. In fact, I'm certain the mere mention of
specific 'denominations' here will generate angry e-mail.
George Carlin, Tom Peters, Billy Graham, Al Sharpton and a
host of others can get away with and even receive praise and
applause for saying or doing things that would get you or me
tarred, feathered, sued or booed by their respective
audiences.
4. DEVELOP A THEME
All presentations, regardless of their complexity, are
designed with a single purpose. Whether that purpose is to
sell, educate, or for pure entertainment, state that purpose
to yourself at the beginning of the development process.
Keep this purpose in mind always.
5. PREPARE YOUR SCRIPT
The script does not necessarily have to be a work of
literary excellence. For some, simple notes on 3 x 5 file
cards are sufficient. Other presenters and presentations
require a carefully composed, professionally developed
script. The exact form of the script depends on the
formality of the presentation, the make up of the audience
and who will be presenting it.
Any presentation script, regardless of complexity is like
any other business correspondence. It should consist of the
same four basic parts, an opening, body, summary and
closing.
THE OPENING
The opening of the presentation sets the stage for what is
to follow. Participants are introduced and the purpose of
the presentation is stated. You should also present a VERY
BRIEF summary or outline of the points to be covered. This
helps keep your audience oriented properly within the
framework of your script.
BODY
This is the part of the script in which the bulk of the
subject matter is presented. The body of a long presentation
should be separated into smaller, easily assimilated
modules. Each module or sub-section should make a single
point or convey one idea. These sub-sections should each
have their own simple opening, body and summary.
SUMMARY
This portion should be very brief and simple. Here is your
chance to reinforce the central theme and purpose of your
presentation. Briefly emphasize the key points and main
ideas of your script in this section.
There is an old axiom that says “Tell them what you are
going to tell them, tell them, and then tell them what you
told them.” This pretty well sums it up.
Question and answer sessions often follow a final summary
and are very productive if managed properly. You should
encourage questions from the audience if time or format
permits, but be prepared to answer them. If you do not know
the correct answer to a question, don’t try to fake it. You
should refer the question to someone who can answer it
correctly or make a note to yourself to obtain the answer
later. When you do, contact the person or persons who asked
it as soon as possible. This makes an excellent door opener
for follow up calls.
Old Speakers’ Trick: If you don't want any questions, look
the audience over and ask if there are any questions. This
puts pressure on the audience and makes many of them choke,
and therefore, not respond.
CLOSING
In a well structured closing, points raised during the
question and answer session (if any) are summarized and any
handout material that was not required during the
presentation is distributed. Handout material which
emphasizes each key point or idea permits your audience to
review the subject and assures that your words will remain
fresh in their minds. Handout material should not be
distributed before a presentation unless it is critical to
the theme since it invariably leads to audience distraction.
6. SELECT THE PROPER VISUAL AIDS
With the script developed and the audience research
completed, this decision should be simple. A five minute
power presentation to a three person audience is probably
best made with handout material alone, or even simple flip
charts. Larger audiences might be effectively reached by
using a few simple overhead transparencies. (yes, they still
have their purpose)
The 35mm Slide - R.I.P.
At a Management Graphics User group meeting around 1990 I
gave the 35mm Color Slide about another ten years or so
maximum as a viable profit center for most graphics
productions companies. I didn't miss it by much.
The resolution, brightness and price of LCD Computer/Video
projectors means that home-brew laptop based video projector
presentations are now the norm.
The design workstations of the 90's running suites of
complex four and five-figure software on five and six-figure
computers gave way to laptops with PowerPoint and the free
software that came with your three-figure digital
still/video camera.
To help justify the purchase of your projector, keep in
mind, most of these accept input from a TV, DVD or other
video source. When not serving as a presentation tool you
can have a huge-screen TV, limited only by the size of the
wall onto which it's projected. (Can we say Super Super-Bowl
Party?)
Major presentations at annual meetings, trade shows, sales
conferences, and presentations to stockholders or client
proposals might still dictate an all out effort with
professionally produced special effects, video and all
manner of glitz and expense.
Good presentation visuals, however, do not have to be
expensive. When properly planned and produced, simple, well
designed graphics add professionalism and impact to
virtually any show. The proper use of text images, charts
and graphs as well as the correct type of chart or graph to
use in various circumstances is the subject of another
article in this series. I will, however, touch on a few of
the deadly design sins of presentation visuals a bit later.
7. PREPARE A STORYBOARD
A storyboard does not have to be complicated or time
consuming to prepare. Its main purpose is to give a general
view of the presentation and communicate the important items
to the technicians and artists who are creating and
assembling the images.
You can make your storyboard using file cards and post- it
notes, or opt for a comprehensive color story board,
prepared by professional designers. Changes at the
storyboard level are relatively inexpensive since no images
have been produced. During the storyboard phase you can
rehearse the script and easily rearrange, revise, delete
from and add to your presentation. When your storyboard
reaches final form it becomes the finished draft for your
presentation.
This is one of the most important design tools used to
produce your graphics.
The final storyboard should consist of a sketch of each
individual image, in sufficient detail to convey its
approximate finished appearance. If more detailed
instructions are needed to create an image than can be
clearly conveyed on the storyboard, individual layout sheets
should be prepared. These sheets should specify colors,
formats, fonts and values for graphs and charts.
If specific artwork or photographs must be used in an image,
they should be clearly indicated on the story board or
layout sheet for that image.
8. PRODUCE THE VISUALS
If the previous steps have been carefully followed, this can
be the easiest part of preparing your presentation.
With careful, timely planning, the only task remaining is
mechanical process of production. The complete and accurate
planning that you have done to this point assures a smooth
production cycle without the need for unnecessary last
minute changes. This is true whether you use Magic Markers
to prepare flip charts on a newsprint pad or require a nine
projector slide presentation with live video.
Today's computer graphics products permit you to make
changes and alterations that could not be accomplished using
any other method of production. While last minute changes
are possible, avoiding them can still help cut the cost of
your presentation by eliminating revision and rush fees.
9. REHEARSE--REHEARSE--REHEARSE
Your final script and outline or storyboard permit you to
rehearse your presentation even before the visuals are
completed. This assures that when your final images are
prepared and ready, you will be as well.
If you'd like to really test your mettle, drag out the
camcorder and tape your rehearsal. Just keep in mind, no one
expects you to be Winston Churchill.
10. PRESENTATION DAY
On the day of the presentation, arrive and set up early.
Have spare projector bulbs and extra copies of the handout
material close at hand.
You have your visuals, you are well rehearsed, the room is
set up and the participants are all prepared. Speak clearly
and with authority. A little humor if tastefully added can
help break the tension of the moment. There should be no
surprises. Make certain that the audience questions have
been addressed, and of course, thank everyone for attending.
11. FOLLOW UP
Check back with the attendants and participants to assure
that your presentation goals were met. A questionnaire
distributed at the end of your power presentation can be a
source of critical information for follow up calls or future
presentations. Encourage the attendants to call or write
with any questions that they did not get answered during the
presentation.
Source: Stephen Eggleston http://www.the-eggman.com/writings/keystep1.html
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